NC
Niek C

1 reviews | Active since Aug 2009

21 Feb 2025, 11:47

Constantly spamming you personal contacts

If I could give a 0 start review I would. purchased a vehicle from lindsay saker. They convinced me to go with their financing as I having trouble reaching anyone at at my bank since it was Dec 23. I specifically said I want to go with Westbank due to the ebucks benefits. They convinced me that they are underwritten by westbank and I will still receive all the ebucks. A month after purchasing the vehicle they send me a mail stating that they are no longer affiliated with ebucks now I am stuck with them and not receiving any of the benefits. Fast forward 2 years and they are constantly spamming my mail address asked for proof of insurance. It has been provided multiple times, they have confirmed they receive it yet they still spam me. Multiple mails, multiple phone calls, multiple commitments from them to stop yet they persist spamming me and threatening me even though all the information was provided. Dishonest, ********* company. Avoid at all costs.

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Replies (1)
Volkswagen Financial Services
Volkswagen Financial Services's reply21 Feb 2025, 12:23
Official
Dear Niek Coetzee,

  We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
   
 We will be in touch with you to resolve this matter.
  
 Regards,
 Volkswagen Financial Service Resolution