JS
Jack S

1 reviews | Active since Dec 2021

02 Dec 2021, 17:38

Con artists

Awful company. Make up as many lies as possible about the condition you return your vehicles in, and when they evaluate it bully there point across with absolutely no evidence.

Claim wheel nuts are missing etc etc but when questioned on these topics they miraculously find them.

Don't get anything from this firm and advise everyone to avoid like the plague.

0
Replies (1)
Volkswagen Financial Services
Volkswagen Financial Services's reply03 Dec 2021, 08:19
Official
Dear Jack Sargent,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
Volkswagen Financial Service Resolution