JW
John W
1 reviews | Active since Mar 2010
18 Aug 2022, 09:28
Can't login to VW Financial Services
I am new to VW Financial Services and what a disappointment! I bought a new T-Roc with options for R750 000 and there is no way I can check my account online because whenever I try to login the connection drops. I tried different browsers with the same result. It does not even work on the 22seven app because of login issues. I am fastidious about my finances and it irks me that I can't access my account!
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Replies (1)
Volkswagen Financial Services's replyOfficial
18 Aug 2022, 09:59Dear John W,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Volkswagen Financial Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Volkswagen Financial Service Resolution
Volkswagen Financial Services's reply18 Aug 2022, 09:59
Official
Dear John W,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Volkswagen Financial Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Volkswagen Financial Service Resolution