TZ
Tumisho Z
1 reviews | Active since Jan 2021
13 Nov 2025, 15:05
Bad service
VWFS does not respond to emails, I paid for my eNatis document but they declined sending the document with no explanation.
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Volkswagen Financial Services's replyOfficial
13 Nov 2025, 15:18Dear Tumisho Zuma
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Volkswagen Financial Service Resolution
We will be in touch with you to resolve this matter.
Regards,
Volkswagen Financial Service Resolution
Volkswagen Financial Services's reply13 Nov 2025, 15:18
Official
Dear Tumisho Zuma
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Volkswagen Financial Service Resolution
We will be in touch with you to resolve this matter.
Regards,
Volkswagen Financial Service Resolution