NM
Nomhle M
1 reviews | Active since Mar 2021
12 Nov 2025, 13:14
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made a payment using payfast through their website and I received a confirmation proof from payfast. Now they claim that they did not receive the payment, i then forwarded the payment to them but they still dont acknowledge it since its not in PDF form.
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Volkswagen Financial Services's replyOfficial
12 Nov 2025, 13:58Dear Nomhle Masango
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Volkswagen Financial Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Volkswagen Financial Service Resolution
Volkswagen Financial Services's reply12 Nov 2025, 13:58
Official
Dear Nomhle Masango
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Volkswagen Financial Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Volkswagen Financial Service Resolution