Unresolved Spotters Fee for Referred Vehicle

I am writing to express my disappointment regarding an unresolved matter involving a spotters fee for a vehicle sale that I referred to one of your salespersons, Ms. Sne Zikhali.

Earlier this year, I had the pleasure of referring a customer to Ms. Zikhali while she was working at Barons VW Edward Swales. As part of our agreement and discussions, it was agreed that I would receive a spotters fee for this successful referral. Subsequently, the sale went through as planned, and I expected to receive communication regarding the spotters fee.

However, to my dismay, I have not received any communication from Ms. Zikhali or anyone else from the dealership regarding this matter. I made several inquiries with Ms. Zikhali, who informed me that she had relocated to VW Umhlanga and assured me that the spotters fee would be processed from there. Unfortunately, despite her assurances, I have not received any further communication or the promised spotters fee.

I want to emphasize that my concern is not primarily about the monetary value of the spotters fee, but rather the principle of honoring commitments and agreements. I believe that professionalism and integrity are key values that any reputable dealership should uphold.