Customer service

I went to service my car, T-cross and Nox advice me to do cambelt change since the car has 120000km, I'm very excited with the best customer service & the feedback that i received from Nox for making me aware about the cambelt change.

I'm not happy with the service i received from Vinesh & his technicians, they took 4days to change my car's cambelt, Vinesh refused to give me a courtesy car even yesterday i had to sit at vw until 19h15 at night waiting for them to fix my car. If it wasn't for Nox, i was not going to go back there for any of the services.