FAULTY GOODS/POOR SERVICE

No words can comprehend how upset,appalled with the problems im experiencing with my brand new Polo Vivo.Immediately when I experienced this problem I took the car to VW autohas where I bought it and it was also due for 30km service,I reported the matter and I advised that the technician checked the vehicle it doesn’t show any problem when the light appears again I must bring it back,Now when I brought it back they booked it for tomorrow I however asked the lady that was assisting that I need the car to be changed because im like someone who doesn’t have a car at all THE CAR IS APPEARING EPC LIGHT ON THE DASHBOARD,ITS LOOSING POWER WHILE DRIVING AND CAR JERKS WHEN IM SELECTING GEARS I ASKED FOR THE CAR TO CHANGED EVEN IF I CAN A USED CAR BUT A CAR THAT DOESNT HAVE A PROBLEM BECAUSE MY HUSBAND WENT TO VW MIDRAND TO DO HIS OWN RESEARCH ABOUT THE CAR AND WAS ASSISTING HIM CONFIRMED THAT THE CAR ISSUES OF EPC LIGHT OR GEARS ,ITS THE PROBLEM FROM THE FACTORY ,NOW I WANT VW TO WORK SOMETHING OUT AND GIVE ME ANOTHER VEHICLE BECAUSE I CANNOT PAY FOR 5 YEARS FOR SOMETHING THAT IS FAULTY WHILE ITS STILL AND I CAN CAUSE ACCIDENT ANYTIME THE WAY IT JERKS WHEN IM CHANGING GEARS IF THEY DONT RESOLVE THIS MATTER I WILL TAKE MY COMPLAIN WITH CONSUMER OMBUDSMAN. Act of 2008 section 16,19 (5)8 20 ,55 (3)56.Unsafe or dectective goods maybe returned for repairs,replacement or refund. The consumer may choose if he wants they item repaired or replaced or receive a refund .If the consumer allows the supplier to repair the item tgen the repair must last at least for 3 months.If the same fault reappears or another dectect appears within the 3 months of repair being effected then the supplier must choose whether they repair the item or refund the consumer .At this stage a further repair is not an available option as im using the vehicle daily.