VT
Veliswa T

1 reviews | Active since May 2019

10 May 2020, 11:27

Goods damaged by moving company, but they are not responsible it's in their contract.

6 minutes ago How my goods arrived. Vuyani the owner nicely blocked me from Whatsapp so I can't send him these pics. When called to explain his response was he is not responsible for any damage and it's written in his contract. Couch full of oil stains, washing machine top broken and front of damaged. Fridge dented. Vuyani's company collects your goods then hands it over to another company to take responsibility and transport so he basically doesn't know when this damage took place because he didn't transport your goods another company did. And you have no relationship with company because you didn't give them your things. I have all the communication, as well as a delivery note from the outsourced company. Please feel free to go to Google reviews and see pictures of my damaged goods.

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Replies (1)
Vuyani Furniture Transport and Sales
Vuyani Furniture Transport and Sales's reply10 May 2020, 11:45
Official
Our insurance covers partial and complete loss not scratches and dents that sometimes happen in the course of transporting goods, thousands of kilometers. Yes we blocked you on whatsapp as you decided to communicate via 3rd parties like this one when your goods were delayed because of lockdown.