NT
Nhlanhla T
1 reviews | Active since Sept 2017
05 Feb 2020, 10:08
Vum insurance never be insured with them as long as they use John morrison panel beaters your car will never be ready and they are full of lies
I don't wish to ever be insured by this company because they use John morrison panel beaters who take forever to fix your car I wish to warn all uber and taxify owners not to allow their cars to be insured by this company my car got involved in an accident last year November but up until now it has not yet been fixed every time I call it get different stories lies from the panel beaters a very bad service indeed
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Replies (4)0
Replies (4)VUM Insurance 's replyOfficial
05 Feb 2020, 11:55Dear Nhlanhla T,
We regret that your experience with VUM delightful and we’d love to address the concerns you have. Kindly provide us with your policy number or any VUM reference number. You may also email us at ***.
We appreciate your time and feedback.
VUM Customer Team
We appreciate your time and feedback.
VUM Customer Team
VUM Insurance 's reply05 Feb 2020, 11:55
Official
Dear Nhlanhla T,
We regret that your experience with VUM delightful and we’d love to address the concerns you have. Kindly provide us with your policy number or any VUM reference number. You may also email us at ***.
We appreciate your time and feedback.
VUM Customer Team
We appreciate your time and feedback.
VUM Customer Team
NT
Nhlanhla T's updateReviewer Update
05 Feb 2020, 12:05Claim no 502940
NT
Nhlanhla T's update05 Feb 2020, 12:05
Reviewer Update
Claim no 502940
VUM Insurance 's replyOfficial
05 Feb 2020, 12:58Thank you!
Your matter has been referred to our Claims Manager and she will be investigating and addressing your concerns.
You may expect a resolution within the next 24 - 48 hours.
Best Regards,
VUM Customer Team
Your matter has been referred to our Claims Manager and she will be investigating and addressing your concerns.
You may expect a resolution within the next 24 - 48 hours.
Best Regards,
VUM Customer Team
VUM Insurance 's reply05 Feb 2020, 12:58
Official
Thank you!
Your matter has been referred to our Claims Manager and she will be investigating and addressing your concerns.
You may expect a resolution within the next 24 - 48 hours.
Best Regards,
VUM Customer Team
Your matter has been referred to our Claims Manager and she will be investigating and addressing your concerns.
You may expect a resolution within the next 24 - 48 hours.
Best Regards,
VUM Customer Team
VUM Insurance 's replyOfficial
05 Feb 2020, 16:01I can confirm that you have receive communication with regards to the repairs on your vehicle.
We will continue to keep you updated via email.
Trusting that you find this in order.
Best Regards,
VUM Customer Team
We will continue to keep you updated via email.
Trusting that you find this in order.
Best Regards,
VUM Customer Team
VUM Insurance 's reply05 Feb 2020, 16:01
Official
I can confirm that you have receive communication with regards to the repairs on your vehicle.
We will continue to keep you updated via email.
Trusting that you find this in order.
Best Regards,
VUM Customer Team
We will continue to keep you updated via email.
Trusting that you find this in order.
Best Regards,
VUM Customer Team
