AM
Alfredo M

1 reviews | Active since Jul 2022

04 Jul 2023, 16:33

Non existing company

Is this company even a real business or a Thabo Bester shelf company because I put in a claim against them last year and got a claim number and never heard anything from them again

0
Replies (5)
VUM Insurance
VUM Insurance 's reply05 Jul 2023, 09:58
Official
Good day Alfredo M

Please be advised that VUM Insurance is very much an existing company. May you please email *** with your claim number and VUM will get back to you. 

Kind Regards
VUM COMPLAINTS TEAM
AM
Alfredo M's update05 Jul 2023, 15:01
Reviewer Update
That
AM
Alfredo M's update05 Jul 2023, 15:02
Reviewer Update
That I tried many times to no avail is there anyway that i can get hold of someone who can help me coz im in Capetown if i was in Durban or joburg it would have been a different story
VUM Insurance
VUM Insurance 's reply06 Jul 2023, 09:50
Official
Good day

May you kindly email ***. She is the head of claims. You will need to provide your claim number, as well as highlight what the issue is that you have experienced. She will then commit to responding to you.
Alternatively, if you get hold of your broker, they might be able to escalate your complaint and act on your behalf.

Thank you

AM
Alfredo M's update06 Jul 2023, 10:26
Reviewer Update
Can you please please send me a private email on *** so we can discuss this matter privately