Horrible service from VUM & their useless panel beater

Oh wow! So I’m not the only one who is not happy about VUM and their useless panel beater John Morrison. I have been waiting since May and all I get is different stories every time I ask for an update on my car. I am definitely going to cancel this insurance once I get a better quote because they don’t care about their customers. No sense of urgency at all but don’t hesitate to debit your account when your car is kept at their useless panel beater which lies all the time. How the hell is one supposed to survive with a car that is not operating for more than two months but you are being debited??! I’m extremely annoyed and disappointed for receiving such a bad service but I’m expected to pay r13000 excess because my driver have a C1 license. Nxa, ****ed off!!!