TM
Thabo M
1 reviews | Active since Oct 2022
12 Oct 2022, 11:31
Claim & Excess.
They attended to my claim quickly through my Oaksure Broker. I am happy with their claiming process except the excess I didn’t know I had to pay for having a C1 license.
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Replies (1)
VUM Insurance 's replyOfficial
12 Oct 2022, 13:07Good day Valued Client
We appreciate the compliment where it concerns our turn around times. VUM would however like to address your concerns about the excess you have stipulated herein.
May you kindly submit your formal review to your broker so that they might engage VUM. With the limited information on this review; it is impossible to identify your specific claim. It would also not be beneficial to you to supply us with your personal details over this platform (due to the restrictions of POPIA).
Thank you again.
Have a wonderful day.
Regards
VUM COMPLAINTS TEAM
We appreciate the compliment where it concerns our turn around times. VUM would however like to address your concerns about the excess you have stipulated herein.
May you kindly submit your formal review to your broker so that they might engage VUM. With the limited information on this review; it is impossible to identify your specific claim. It would also not be beneficial to you to supply us with your personal details over this platform (due to the restrictions of POPIA).
Thank you again.
Have a wonderful day.
Regards
VUM COMPLAINTS TEAM
VUM Insurance 's reply12 Oct 2022, 13:07
Official
Good day Valued Client
We appreciate the compliment where it concerns our turn around times. VUM would however like to address your concerns about the excess you have stipulated herein.
May you kindly submit your formal review to your broker so that they might engage VUM. With the limited information on this review; it is impossible to identify your specific claim. It would also not be beneficial to you to supply us with your personal details over this platform (due to the restrictions of POPIA).
Thank you again.
Have a wonderful day.
Regards
VUM COMPLAINTS TEAM
We appreciate the compliment where it concerns our turn around times. VUM would however like to address your concerns about the excess you have stipulated herein.
May you kindly submit your formal review to your broker so that they might engage VUM. With the limited information on this review; it is impossible to identify your specific claim. It would also not be beneficial to you to supply us with your personal details over this platform (due to the restrictions of POPIA).
Thank you again.
Have a wonderful day.
Regards
VUM COMPLAINTS TEAM