

Vukheta Risk Services
Based on recent customer reviews, Vukheta Risk Services is valued as a broker that takes the stress out of claims. Clients repeatedly name Jaydene Eksteen, Martin Mashele, Makoti Phooko, Olerato, Thabo Siko and Thando Mhlongo for patient explanations, step by step claim updates and going the extra mile on motor, glass, device and life cover. Convenience, honesty and affordable premiums also draw praise. The one clear criticism concerns delays coming from partner insurers, where a client felt they had to chase progress rather than being kept informed.
TrustIndex
5.8
NPS Score
100
Recommended: Very Likely
Oct '25 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jun 2026
I am very grateful for the amazing service I received from my broker Martin Mashele during my car repair claim with Old Mutual. He completely took away the stress of the situation. Martin handled all the communication perfectly. I called him many times for updates, and he never once got annoyed with my calls. He always took the time to explain everything clearly whenever I did not understand removing stress. Thank you Martin along with your team Temlin and Delano, for your patience, brilliant communication, and support.
1 reviews | Active since Jun 2026
I am very grateful for the amazing service I received from my broker Martin Mashele during my car repair claim with Old Mutual. He completely took away the stress of the situation. Martin handled all the communication perfectly. I called him many times for updates, and he never once got annoyed with my calls. He always took the time to explain everything clearly whenever I did not understand removing stress. Thank you Martin along with your team Temlin and Delano, for your patience, brilliant communication, and support.
1 reviews | Active since Dec 2022
Service is excellent the i got help from Jaydene ekspeen the problem is the company that they render service to and they take time to update if you don't wake them ull wait. they must just pull up socks.we don't need anything more when we need service only update each and every step
1 reviews | Active since Dec 2022
Service is excellent the i got help from Jaydene ekspeen the problem is the company that they render service to and they take time to update if you don't wake them ull wait. they must just pull up socks.we don't need anything more when we need service only update each and every step
1 reviews | Active since Dec 2025
I would like to express my appreciation to Makoti Phooko for the excellent service. She assisted me with my life cover, and I must say she did an outstanding job from start to finish. She took time to explain everything clearly, answered all my questions with patience, and made sure that I fully understood my options before making any decisions. Her professionalism, knowledge and friendly approach made the whole process easy and stress free. I truly felt supported and well guided - I am very happy with her service and would highly recommend her.
1 reviews | Active since Dec 2025
I would like to express my appreciation to Makoti Phooko for the excellent service. She assisted me with my life cover, and I must say she did an outstanding job from start to finish. She took time to explain everything clearly, answered all my questions with patience, and made sure that I fully understood my options before making any decisions. Her professionalism, knowledge and friendly approach made the whole process easy and stress free. I truly felt supported and well guided - I am very happy with her service and would highly recommend her.
1 reviews | Active since Sept 2013
I was assisted by Jaydene Eksteen with my claim. She was very professional and patient with me as I kept making changes. She gave me regular updates about the progress of the claim and the device was finally delivered on Thursday. I’m very happy with her service.
1 reviews | Active since Sept 2013
I was assisted by Jaydene Eksteen with my claim. She was very professional and patient with me as I kept making changes. She gave me regular updates about the progress of the claim and the device was finally delivered on Thursday. I’m very happy with her service.
Based on recent customer reviews, Vukheta Risk Services is valued as a broker that takes the stress out of claims. Clients repeatedly name Jaydene Eksteen, Martin Mashele, Makoti Phooko, Olerato, Thabo Siko and Thando Mhlongo for patient explanations, step by step claim updates and going the extra mile on motor, glass, device and life cover. Convenience, honesty and affordable premiums also draw praise. The one clear criticism concerns delays coming from partner insurers, where a client felt they had to chase progress rather than being kept informed.
Vukheta Risk Services has a TrustIndex of 5.8 out of 10 on Hellopeter, based on 20 reviews in the last 12 months. Hellopeter has tracked Vukheta Risk Services across 22 total reviews. How is the TrustIndex calculated? →