inappropriate words to a customer

<br> <br> <br> <br> <br> <br> I received a bad service from Michael and he even blocked me because I ordered from rose her colleague when he could not assist me,his so unprofessional and I think I have to get another better supplier.<br> <br> And I'm also concerned about the grades of the hair suddenly you are advertising the hair as 6A grade from 5A grade and it's a same price<br> <br> I then spoke to his colleagues who also denied of giving me the owners contacts,right now I'm getting SMS and what's app<br> This is the message he sent me<br> <br> 1.@ heard from Rose you wants to report me?? are you threatening me? stupid actions! are you out of your mind? i will continue to block you! do not keep both<br> <br> 2nd one <br> heard from Rose you wants to report me?? are you threatening me? stupid actions! are you out of your mind? i will continue to block you! dont acted you are a sending a big order! it's nothing even you sent around R1000,000 <br> and i do believe you dont have such money, do not keep bothering and threatening thru my colleagues<br> <br> He is really unprofessional and I want something to be done because I'm starting to doubt vsp,he even sent me incorrect items when I told him,he did nothing I'm really unhappy and hurt.