1 reviews | Active since Sept 2020
Vovo Telo Florida Road
Would give them 0 stars.
Worst experience that I’ve ever had - especially during this COVID period. I am not one to complain however I feel it necessary purely because of the horrible customer service received from the owner himself - Joey.
Upon arrival - no hand sanitizer was available. No sanitizer at the tables either. Nobody taking temperatures or writing down people’s details.
It’s completely understandable that errors happen and waiting times are longer during busy periods - we are all human. However after waiting over an hour - our food was still cold and the bread was actually really hard. And to top it all off, a rude owner doesn’t help.
As an owner of a business, you should always treat your customers with respect and when things go wrong, just take accountability and address it in a proper manner. Also - you should probably ensure your mask is on properly when speaking to customers :)
Thanks for rudely offering us our meals on the house but we still made sure to pay as it was not about money and more about your terrible customer service.
