1 reviews | Active since Dec 2014
Terrible service left us feeling unwelcome
friends and I were at Vovo Telo in Port Elizabeth on Saturday for lunch. We asked for some cappuccinos and the waitress said we can't order any because the restaurant is closing soon (it was just before 2pm and it says online that it closes at 3.15pm). She also said the machine is closed now. We told her that's unfair and they shouldn't refuse to serve us because it is close to closing time. Eventually after shouting across the restaurant to another waitress (where they proceeded to shout across to each and have a conversation) they decided we could order cappuccinos. They then proceeded to pack up every table and chair around us. Picking up every chair and placing them on top of the tables and basically staring us down while we tried to finish our food. The staff were shouting to each other across the restaurant, sitting around reading newspapers and basically acting like there were no customers there. We felt very unwelcome and had to down our cappuccinos so we could get out of there. I will not be returning to what used to be such an awesome place to eat anytime soon. Shocking, disappointing and unprofessional service.
We apologise for the inconvenience :(
We have logged your complaint with our team who will be in touch.
Thanks,
The Vovo Telo Team
We apologise for the inconvenience :(
We have logged your complaint with our team who will be in touch.
Thanks,
The Vovo Telo Team
