VOLVO unapproachable

I had the poorest of poorest service from Volvo South Africa possible.

My 3year old Volvo XC40 (60 000 km) went into limb mode on 16 June 2024. Since then (5 months ago) the staff at the dealership (with whom I don't have any issues for they tried their best) replaced part after part. Fiste it was the throttle body, then then the next ... even the complete engine was replaced. Still the error messages appear.

I wish to speak to somebody from management but apparently there is nobody to speak to (Customer Care Manager don't want to give any telephone number or email address out) She only gave me the international email address?

Is there somebody from management that I can speak to pleaseeee!!!

I am not happy and lost all confidence in VOLVO!!!

Gerhard (+27) ***