Volvo Sells Faulty Cars & fails to account

Seriously, Volvo's customer service is the worst. How do you sell us a brand new car which obviously has a factory fault and then refuse to replace the car or even arrange a courtesy car? Absolute *******! I am going to persist on making a noise about your faulty cars, lack of accountability and poor service until someone replaces our car. Volvo CMH Volvo Cars Bryanston