Volvo Selekt accident history undisclosed, Volvo SA buys time, no resolution for a month

Bought a Volvo Selekt vehicle from Supergroup Autobaltic Nelspruit sold me a Volvo Selekt car with a clean 110 check result whereas the 110 check after delivery of the vehicle brought up major damage and a potential accident history. The matter was reported to the dealer on 24-Aug-2018 through Volvo South Africa as well. There is no proper feedback received yet. Volvo South Africa keeps on buying time for last one month.

I am disappointed with the lack of enthusiasm to get this matter resolved with timely feedbacks. As the vehicle is identified as not in a good condition, the same is parked in my garrage, paying for alternative transports together with paying the defective vehile off! This is a major set back for me!

If I had known that the service from Volvo was this horrid, I would have gone with a different brand altogether.