Volvo Mechanical Fault, not resolved since 22 September 2022.

My car had a technical fault, for which it was towed to Volvo in Hatfield on the 22nd of September. After they found the fault it has taken more than 7 days for the them to proceed to fix the car. All this time the dealership failed to even provide other means of transport. This means i have had no means of transport since the 22nd of September. I still havent heard from them regarding the car or any other means to accommodate me with an interim car. This has also impacted my business as i am not able to travel to client meetings. Can Volvo please assist to either speedy up the process or provide me with alternate means of transport whilst the car is being repaired. This has really impacted on my view of the company and this is tremendously a bad experience.