What a pathetic service and ********* business condact

I am disgusted and annoyed by the pathetic poor business ethics and poor customer service. If I had an option to get another supplier I would have done so right away. I received am email just after 13:00 today notifying me that my light will be suspended, I immediately reply with a proof of payment I sent them already. I copied more than 3 people from accounts, I stated on my email, please see the attachment I sent you already meaning I do not owe you. They still cut my light just after 16:15. Now its a struggle to get them to come and put it on. Despite that you are holding my deposit which is way more than what you say I owe you, despite that I paid you and sent you proof of payment I still do not have light. You are run your business in an inhuman and ********* way. Non of your people are replying to my emails or taking my calls. Not even the after hours number is being attended to. I'm so fed up and its not the first time Voltano does this