Bad service from both management and Agent

Very bad service from the management and Agent.

They charged R955 for disconnection fee yet nobody came to my place to disconnect my electricity . The payment even shows that it was received on their end before I got charged R955 extra, no technician came to my place with any notice or whatsoever. Honestly this is a ******* and the manager is very just like the accounts agent

I am currently in a process of getting a different service provider because I honestly can not deal with these ******.

Having to send emails and having no response is really considered as bad service delivery.

To investors and customers please think twice before joing with Voltano Metering.