Volkswagen (Vw) Ermelo
Unclaimed Business
|1|1 Reviews (last 12 months)|This business does not respond to reviews
Volkswagen (Vw) Ermelo
Unclaimed Business
|1
1 Reviews (last 12 months)
Does not respond to reviews
Review Distribution
1|1 Reviews
Feb '26 - Sep '26
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Recent reviews (1)
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Sbongile Z
1 reviews | Active since Feb 2026
26 Feb 2026, 18:31
I am extremely disappointed with the service I received from Volkswagen
I am extremely disappointed with the service I received from Volkswagen. What should have been a simple and professional experience turned into a frustrating and stressful situation. From the beginning, communication was poor. I was not kept informed about the progress of my vehicle, and I had to repeatedly follow up just to get basic updates. The staff seemed uninterested in assisting me and did not take my concerns seriously. The repairs took much longer than promised, with no proper explanation for the delay. When I finally received my vehicle, the issue was not resolved, and was told by the workshop manager Jaco that they reserve rights to work on my 🚙 . For a brand like Volkswagen, I expected a much higher level of professionalism, efficiency, and customer care. Unfortunately, my experience did not reflect the standards that the company promotes. I hope Volkswagen takes customer service more seriously in the future and improves the way clients are treated.
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Sbongile Z
1 reviews | Active since Feb 2026
26 Feb 2026, 18:31
I am extremely disappointed with the service I received from Volkswagen
I am extremely disappointed with the service I received from Volkswagen. What should have been a simple and professional experience turned into a frustrating and stressful situation. From the beginning, communication was poor. I was not kept informed about the progress of my vehicle, and I had to repeatedly follow up just to get basic updates. The staff seemed uninterested in assisting me and did not take my concerns seriously. The repairs took much longer than promised, with no proper explanation for the delay. When I finally received my vehicle, the issue was not resolved, and was told by the workshop manager Jaco that they reserve rights to work on my 🚙 . For a brand like Volkswagen, I expected a much higher level of professionalism, efficiency, and customer care. Unfortunately, my experience did not reflect the standards that the company promotes. I hope Volkswagen takes customer service more seriously in the future and improves the way clients are treated.
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