Pathethic and disgraceful for an accredited dealership!!

I am really dissapointed with this branch! My polo tsi had gone for its first service. I was told the car would be ready by 3:30 pm but the car was ready at 4:50pm !??

I get home and realise that my bee sting aerial is missing and has been ****** off my car!! What a disgrace for a VW accredoted dealership!

This tells me that the staff working at the company have no ethics and can ***** stuff of the vehicles that come for service. I am really dissapointed and regret taking my car to this dealership and would advise others to rather go to a sirrounding dealership for their needs.