CR
Catherine R
1 reviews | Active since Jan 2023
17 Jan 2023, 17:38
VW TABLEVIEW
My car went in early Dec to get serviced, found out it needed a specific part, has being there since then as awaiting arrival on the part, eta 17th Jan, new eta 25th Jan, which is all this time no effort or any kind of interest shown by Ricardo or his service manager in assisting with a loan car.... NO DAM CARE attitude, ESPECIALLY from his service manager...WHAT is this South Africa coming to where people NEVER go the extra mile for a customer, BUT when it comes to SALES they will do anything to get the sale, but AFTER SALES are PATHETIC! I will NEVER buy a VW in my LIFE again!
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Volkswagen Tableview's replyOfficial
18 Jan 2023, 10:46Good Day Catherine, Thank you for your feedback. The Service Advisor will be in contact with you regarding the arrival of the part. We do apologise for any inconvenience caused by the slight delay from the factory.
Volkswagen Tableview's reply18 Jan 2023, 10:46
Official
Good Day Catherine, Thank you for your feedback. The Service Advisor will be in contact with you regarding the arrival of the part. We do apologise for any inconvenience caused by the slight delay from the factory.