OM
Olwethu M

1 reviews | Active since Jun 2020

23 Mar 2023, 22:46

VW Dealers suck and mess up your cars

Took a vehicle for a service at 195kms. Car is well taken car off and has no issues at all. All of a sudden during the service they mention that the water pump is leaking and a sip of oil is coming out of the engine somewhere. A suggestion that my pump be changed and certain ring to close the oil leak hololoooo issues after it came back suddenly the car zips water and needs to be topped up coolant after every drive imagine. Took the car back twice they could not tell me whats problem. Mind you I paid 14000 for this job with them. A tuning shop after I grew tired of sending my car to these guys at VW who just did not know what was happening said its the DPF and a EGR delete is needed and blanking off the software and setting up a new one will solve this and boy did it not solve it. My oil leak solved too by these guys. Vw is using non qualified mechanics who do not know what they are doing. My advice do not even service at VW table View they are just bad in up keep.

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Replies (2)
Volkswagen Tableview
Volkswagen Tableview's reply30 Mar 2023, 10:05
Official
Good Day Olwethu, 

Thank you for your feedback. We will investigate your complaint internally. Should you like to speak to management, please do not hesitate to call the dealership.

Thank you and kind regards,
Team VW Table View
OM
Olwethu M's update30 Mar 2023, 11:35
Reviewer Update
Thank you. I have responded to the Dealer. They have requested the full Job done by MPC/Hurricane Racing which I have directed them to Hurricane Racing as this maybe in breach of Company Policy, remember these places could be in competition.....So far the chat I have Had with VW Table View is not that they are not good enough in solving certain issues it is that they could not determine what was going on with the car after they changed my water pump which was not even leaking to start with.