Bad service at Hatfield VW Pretoria Branch

Bad service, Went there with my partner to to try and get a car through their inhouse finance The sales guy X was rude and continue to be rude. They do not communicate anything. It is as if we getting that car for free. How do you say deal approved without discussing the details of the deal. They do not call untill you call them. the lady working with finance houses does not even discuss numbers. It is just a Mess. I will never go there again. 0/10 bad poor service