Worst VW dealership experience ever?

Truly my worst experience ever with a VW dealership.

- ZERO communication from the service staff when my vehicle recently went in with a technical issue (still not resolved) - ZERO communication from the sales staff when requesting a quote - I have left messages for the service agent (Siya), the Service manager, as well as the dealer principal, but no-one seems to care to phone back.

Let's see if Mr Roux phones me back.

It's a small thing, communication, but it makes a massive difference. Steer clear if you value customer service.