PO
Prudence O

1 reviews | Active since Aug 2021

06 Dec 2024, 08:54

Unhappy client

My son had a birthday celebration this past weekend, the lesson was suppose to be an hour but it was cut short to 30mins, on their own accord they decided to stop the lesson without informing me the parent, their excuse was, the kids were misbehaving, one got injured and they were thirsty. My son was not pleased at all because they wanted to play but there coach decided to just shorten the lesson. All I got when confronting the situations is excuses after excuses and lies, no apology or nothing. I paid R6000 for an 1 lesson and got half, would never recommend this service to anyone for a golf party. Their service was very poor, for 23 kids and 10 adults only 1 waiter was assigned. So disappointed as I really loved that place, good sport for kids and adults but failed on parties.

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Replies (1)
The World Of Golf
The World Of Golf's reply06 Dec 2024, 10:25
Official
Hi Prudence, really sorry to hear about your experience. As per discussion with the team this morning, we thank you for the feedback and trust based on our resolution this morning all is in order. We certainly strive to out smiles on faces and apologise again for the less than ideal experience. We look forward to seeing you again soon out our Leisure Park.

- Daniel