1 reviews | Active since Feb 2018
Great customer service on budget-level smarphone (Vivo Y02)
Thank u team Vivo on great customer service from the word go (Robin who organised the clear back cover for my Y02 model in April where it was couriered to my house (with a complimentary gift) Thank u! as nowhere else was it available
Especially recently my screen-wake on notifications feature was resolved after receiving support on WhatsApp, email & chat. To top it all, my phone was collected from my workplace & delivered the same in a very short time while at the same time Dineo & Vuyo kept me updated all the way. Thank u!!
I never thought a mobile company would have such great customer care despite my mobile phone not being a high end model (budget level). I was treated with much care ever since the first enquiry of wanting a back cover for my phone to this software service
Keep up the great service guys you are doing good!!!
Thank you for the fantastic review.
We are thrilled to hear about the service that Dineo and Vuyo gave you. We will definitely let them know and the entire service team about your feedback.
We sincerely appreciate you taking the time to tell us about your experience.
Regards,
vivo Customer Care Team.
Thank you for the fantastic review.
We are thrilled to hear about the service that Dineo and Vuyo gave you. We will definitely let them know and the entire service team about your feedback.
We sincerely appreciate you taking the time to tell us about your experience.
Regards,
vivo Customer Care Team.