THE MOST DISGUSTING AIRLINE! TREAT THEIR PASSENGERS S LIKE ABSOLUTE RUBISH

<p>I have a HUGE complaint with regards to my Mothers flights - She arrived at the airport 2 hours ahead of time for her flight from Bogoto to Cartagena on 14 March. It is now 13 hours later and she is STILL there sleeping on the floor at the airport.</p> <p>The flight was WITH NO explanation cancelled, She has been sleeping on the floor for over 12 hours has now contracted flu, is freezing and has a fever! She has also lost the first night that she paid st her hotel for the night of the 14th March.No one from Vivo Colombia has BOTHERED to go and explain to their 200 odd passengers what is going on, there is no staff at all at the counters, no water or tea or coffee has been offered to these poor tired people!</p> <p>WHAT KIND OF SERVICE IS THIS! Is this how you treat the people that essentially pay thier salaries????? What, is it because they pay less as a low cost airlines that your passengers must be treated like *******!!!!!!</p> <p> </p> <p>DISGUSTING</p> <p>I want someone to go to her immediately and assist her and for her nights accommodation to be compensated!</p>