ViviDress.co.za - Poor service and quality!

Never order a dress from ViviDress!!! Dress I received doesn’t look like dress in picture. Way too big, after I gave custom measurements and quality and stitching horrible! No way of getting them to contact me. Have been trying since dress was delivered 10 June. I don’t see them coming back to me anytime soon or getting a refund from them. They don't have a contact number or email address to contact them directly. Got email address from someone and not even sure that email is active.