Vivadent — Get Your Admin and Attitude Sorted

I was rudely contacted by phone about an “outstanding” account — yet the service had just been delivered and I hadn’t even received an invoice, statement, or any email correspondence. I was honestly speechless at the tone and attitude. Alet from Vivadent could really use a customer care course. The account was paid immediately, yet the statements are still not updated. Come on, Vivadent — if you treat customers this way, at least make sure your admin and accounts are up to date. This is not how professional service should look.