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stacey M

1 reviews | Active since Jul 2011

14 Sept 2015, 09:15

****med by hairdresser

Received treatment and blow-dry and was told that it would be R270 and to bring the second person for free.When it came time to pay we were told it was R550 for the hair voucher included. It was explained that my friend phoned and that was the price given the owner got enraged.The lady admitted to giving us the incorrect price.When we queried that we should pay the price given another gentlemen approached the front desk and said that all their customers who used the voucher never complained about the priceNot once did these four apologised to us rather demanded that we pay the full amount.I personally was horrified at the way we were treated. We were explaind by the owner that R260 for treatment and R360 for blow-dry and \ in what age do we think we would get it for so cheap"How they got to R550 is strange to me but reasoning with an unreasonable person is dumb.To avoid a scene we were polite paid and left1. You don't reprimand your staff in front of customers<br> 2. You don't try to overpower your customer to pay especially when they are will to pay<br> 3. You apologise<br> 4. If you wrong try to save the customer not belittle them<br> BEWARE OF BEING ****MED """

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