OK
Olehile K

1 reviews | Active since Sept 2019

30 Oct 2019, 18:07

Vivalife cellphone ****

I was given a quotation of a phone insurance for R154 on my Hisense H20 phone from VIVAlife. The caller gave me the impression that the VIVAlife group is a subsidiary of MTN and works on a proxy to MTN. The product I purchased from them is insurance for my phone only to the amount of R154.

This is what I see on the Quotation; Reff EM-***0-1

VIVALife Products; I reject them all

1. Techsured plus Handset Cover Amount (5***), (TSH_plus 10)-R154 2. Luno credit check (no amount specified- I reject this) 3. My Debt with WiFi Luno DebtDoctor Hotspotter 1 Gig -R99 (I reject this) 4. Hotspotter - No amount specified (i reject this) 5. Simfy Africa digital bundle-R149 ( I reject this ) 6. Magazine -no amount specified ( I reject this) Total R402 per month (Imagine) ...They talk so fast that you stop listening and they slide in all this junk,,,,,,,,,,*****

0
Replies (2)
Viva Life Insurance Limited
Viva Life Insurance Limited's reply31 Oct 2019, 14:09
Official
Good afternoon Mr. Kaelo,

Thank you for getting in touch with us.

Please allow us to investigate before providing feedback via email or telephone.

Kind regards,
Viva Life Complaints Department
OK
Olehile K's update10 Nov 2019, 18:21
Reviewer Update
Than you for resolving the issues raised....