SM
Shonie M
1 reviews | Active since Jun 2021
28 Sept 2021, 11:03
Poor service from Huawei insurance
I have submitted my claim on 8 September 2021, everything they wanted I provided. since then they keep saying an assessor will contact me. when i call for an update, I'm told there is high volume of claims which they can not tell me how far is the current que. This is not the free scree cover claim, I am a paying client by the treatment and arrogant I'm getting is like I was not paying.
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Viva Life Insurance Limited's replyOfficial
29 Sept 2021, 15:00Good day,
We confirm receipt of your complaint. We have referred this to our claims department for urgent attention.
Kind regards,
Complaints Department
We confirm receipt of your complaint. We have referred this to our claims department for urgent attention.
Kind regards,
Complaints Department
Viva Life Insurance Limited's reply29 Sept 2021, 15:00
Official
Good day,
We confirm receipt of your complaint. We have referred this to our claims department for urgent attention.
Kind regards,
Complaints Department
We confirm receipt of your complaint. We have referred this to our claims department for urgent attention.
Kind regards,
Complaints Department