BH
Buhle H
1 reviews | Active since Dec 2016
10 Jan 2022, 10:13
Legal Action
I wish I had gone onto this platform before covering my phone with these guys, lesson learnt I guess. My phone was ****** in Novermber 2021, I submitted all supporting documents, and even in 2022 I am still without a phone. You are so quick to call for new business and debit my premiums, but slow to keep your deal of the contract. You are pathetic and at the snail-pace you are going the FSB will eventually revoke your license. I now longer want any correspondence with you, because as usual it will be automated lip service. I have now decided to contact the insurance Ombudsman and my lawyer.
Helpful (0)
Replies (1)0
Replies (1)Viva Life Insurance Limited's replyOfficial
10 Jan 2022, 16:12Hi Buhle H,
We confirm receipt of your complaint and apologise for the inconvenience. We shall attend to this immediately. Our Claims Department will be in contact with you shortly.
Kind regards,
Complaints Department
We confirm receipt of your complaint and apologise for the inconvenience. We shall attend to this immediately. Our Claims Department will be in contact with you shortly.
Kind regards,
Complaints Department
Viva Life Insurance Limited's reply10 Jan 2022, 16:12
Official
Hi Buhle H,
We confirm receipt of your complaint and apologise for the inconvenience. We shall attend to this immediately. Our Claims Department will be in contact with you shortly.
Kind regards,
Complaints Department
We confirm receipt of your complaint and apologise for the inconvenience. We shall attend to this immediately. Our Claims Department will be in contact with you shortly.
Kind regards,
Complaints Department
