TM
Tiisetso M
1 reviews | Active since Jul 2010
17 Aug 2015, 12:16
Hard of hearing
I received a call not so long ago offering me insurance. I CLEARLY stated that I AM NOT INTERESTED. Next thing i know I received a text thanking me for joining??? I strongly suggest you remove me from your database and take your call centre agents to training. Listening is a skill
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Viva Life Insurance Limited's replyOfficial
17 Aug 2015, 12:46Hello makokot,
Thank you for bringing this to our attention.
Please note that I have tried to contact you in order to assist you with your complaint, however I reached your voicemail.
Kindly contact us on *** for further assistance, alternatively, please provide us with the reference number received in the SMS for further investigation, as I have been unable to trace any policies on your ID number.
Kind regards,
Misha Pretorius
Viva Life Team
Thank you for bringing this to our attention.
Please note that I have tried to contact you in order to assist you with your complaint, however I reached your voicemail.
Kindly contact us on *** for further assistance, alternatively, please provide us with the reference number received in the SMS for further investigation, as I have been unable to trace any policies on your ID number.
Kind regards,
Misha Pretorius
Viva Life Team
Viva Life Insurance Limited's reply17 Aug 2015, 12:46
Official
Hello makokot,
Thank you for bringing this to our attention.
Please note that I have tried to contact you in order to assist you with your complaint, however I reached your voicemail.
Kindly contact us on *** for further assistance, alternatively, please provide us with the reference number received in the SMS for further investigation, as I have been unable to trace any policies on your ID number.
Kind regards,
Misha Pretorius
Viva Life Team
Thank you for bringing this to our attention.
Please note that I have tried to contact you in order to assist you with your complaint, however I reached your voicemail.
Kindly contact us on *** for further assistance, alternatively, please provide us with the reference number received in the SMS for further investigation, as I have been unable to trace any policies on your ID number.
Kind regards,
Misha Pretorius
Viva Life Team