KK
Kgalalelo K
1 reviews | Active since May 2021
29 May 2021, 10:11
Extremely bad poor services
This is one of the worse insurance ever, I lost my phone on the 24 of April 2021, send all the documents needed on the 26 April 2021 but still to this day I haven't received any feedback from them just emails am getting when I enquire about my claim that my claim is still in queue. This is the worse insurance. And when I call the is no one to help but act like they can't hear you on the call and drop the call on you.
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Viva Life Insurance Limited's replyOfficial
02 Jun 2021, 15:45Good day,
We confirm receipt of your complaint. We have referred this to our claims department for urgent attention.
Kind regards,
Complaints Department
We confirm receipt of your complaint. We have referred this to our claims department for urgent attention.
Kind regards,
Complaints Department
Viva Life Insurance Limited's reply02 Jun 2021, 15:45
Official
Good day,
We confirm receipt of your complaint. We have referred this to our claims department for urgent attention.
Kind regards,
Complaints Department
We confirm receipt of your complaint. We have referred this to our claims department for urgent attention.
Kind regards,
Complaints Department