**** Customer Service and Useless Insurance

**** Service and Bad customer service. Today the 16th of july 2021 i called customer service to get an update on the outcome of the assessment after i fought for the past two weeks for my claim to be assessed and i was told the whole department is not working...the whole entire ****ing department........Can Ushir Toolsi my claim Assessor do his ****en job and and close my case. i even laid a complain but my complain hasn't been resolved, no one from complains department responded or to even call me. I will tell people in all social media platforms never to take viva cover as their insurance ever. BAD SERVICES, RUDE CUSTOMER SERVICE AGENTS, SLOW PROCESSES.....ALL ROUND ****ED UP SERVICE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!