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I paid on 1 August 2015 up front for a full year membership for my son to join Viva Gym Port Elizabeth.<br> At the end of August to my amazement they debit my account with a monthly fee.<br> I spoke to Charne at Viva Gym Port Elizabeth and she said she will get hold of head office and have them sort it out.<br> About an hour later I received a call from Viva Cape Town to ask if she can help me as she was told to call me.<br> I once again explained the situation and again was told they would look into it.<br> How *********** are these people. First take my money up front and then take it again in the form of monthly membership. How does management allow these *********** people to continue to work for them. I am still waiting for them to refund the money and a call to explain how this happened.<br>