1 reviews | Active since Oct 2016
Poor poor poord
<p>I joined Viva Gym in December 2016 on a month to month basis with the hopes that i would not be tied down to a contract or debit orders every month.</p> <p> </p> <p>But since December, I have not been to Viva and yet they still debitting my account and I always reverse the charge because I am merely on a month to month. Them taking off these debit orders every month, messes with my other debit orders and then I am always left in a situation because Viva is so quick to take their money despite me putting a debit order block on them. When I did that, they decided to chnage the amount from R299 to R599!!! And then again, i was inconvenienced.</p> <p> </p> <p>I called wanting to cancel this nonsense of a gym membership and they said I had to pay for the month before I cancel... FOR WHAT???? I haven't used their facilities since forever. I can literally count the times on one hand that I've been there.</p>
Hi Razia
Our month to month membership is designed to enable members to cancel online at any time during the month, by midnight on the 25th, so that they are not charged in the following month. As it is not a pay-as-you-go membership, it will be charged every month until such time as you cancel.
If you would like assistance in cancelling your membership, please email *** and you will he assisted immediately.
Kind regards
Viva Gym Team
Hi Razia
Our month to month membership is designed to enable members to cancel online at any time during the month, by midnight on the 25th, so that they are not charged in the following month. As it is not a pay-as-you-go membership, it will be charged every month until such time as you cancel.
If you would like assistance in cancelling your membership, please email *** and you will he assisted immediately.
Kind regards
Viva Gym Team
