PATHETIC CUSTOMER SERVICE @VIVA GUM FOURWAYS

Customer service at Fourways is very poor I must say.

You need to keep asking in order for you to have facility info.

Finilising a contact was 1 hell of a mission, after what happened on yesterday, I'm considering moving to Planet fitness.

I couldn't tag in from gym parking entrance, I rang the bell for assistance. Worst experience of my life. The guy by the name of Tumelo, kept telling me to keep trying. That happened more than 3 times, then he laughed and said"go use the other entrance.

I asked him, can't you open for me and check if everything is OK with my tag? His response was, try 1 last time. If it doesn't open, I will come open for you.