Greed at it's best

After cancelling my Viva Gym membership early last year, I was inundated with e-mails asking me to reactivate my membership with you guys, which I eventually gave into. As before though, I'm now reminded of the reason I ignored your e-mails for so long. To say the very least, I find service to be appalling. I re-joined your gym on a month for month contract in January this year, but decided I would not need this membership and wanted to put my notice in during the month of March. I first logged onto your site to cancel the membership, but was unable to so I decided to go into your Rosebank branch and ask for their assistance. They too attempted to log get it done with me online, but were unable to at which point I asked what now? Blank. So then, I requested that they ask their head office or whoever has more power than they to do it from their end. I have received no feedback from Viva except repeated attempts to debit my account. I let the March payment go off, but reversed the payments for the months of April and May and now I have had 2 attempts from Viva in the past 2 days for an amount just above R580. Both these attempts have failed as there is no money in that account and I am accruing bank charges. In all the time that I made payments to your gym, I've been there less than 10 times. One would think that you had my money without doing anything for me satisfactorily by now. I'd like someone from your institution to give me a phone call to help me understand why it is that my gym membership has not been cancelled and most importantly, why you believe you are entitled to my hard earned money long after I have informed you that I no longer wish to have your membership.