1 reviews | Active since Oct 2016
FIRST impressions says everything and viva gym is exceptionally good at bad impressionS
<p>Hey</p> <p>So I was referred to Viva gym by an employee, with high expectations I approached the female receptionist and was blatantly ignored until a fellow employee pointed out that there is a client in front of her, but when she did decide to help me she was rude . I asked to do a walk through the gym but she was unfortunately not able to assist me and another person had to help her with the system, I politely said it's okay I'll do it some other time and thanked them for the effort . To my surprise I heard "okay dan " mumbled as I walked away . I am deeply disappointed, the lady who helped is the face of the company and being greeted in such a manner on your first visit is uncomfortable and a bad face of the company . </p>
Hi Lize-Mari
We are sorry to hear that you had such an unsatisfactory experience at our gym. Viva Gym prides itself in offering a friendly, value for money experience. We have forwarded your email on to our Gym Manager and will definitely look into this further. Our manager will be in touch with you.
We sincerely hope that this does not dissuade you from joining our Viva Gym experience and we trust that your future interactions with us live up to our vision.
Kind regards,
Viva Gym Team
Hi Lize-Mari
We are sorry to hear that you had such an unsatisfactory experience at our gym. Viva Gym prides itself in offering a friendly, value for money experience. We have forwarded your email on to our Gym Manager and will definitely look into this further. Our manager will be in touch with you.
We sincerely hope that this does not dissuade you from joining our Viva Gym experience and we trust that your future interactions with us live up to our vision.
Kind regards,
Viva Gym Team
Hi Lize-Marie
We are thrilled to hear that, after speaking with our Manager, Rene, yesterday, you have decided to go ahead and join up on Friday.
We look forward to welcoming you.
Kind regards,
Viva Gym Team
Hi Lize-Marie
We are thrilled to hear that, after speaking with our Manager, Rene, yesterday, you have decided to go ahead and join up on Friday.
We look forward to welcoming you.
Kind regards,
Viva Gym Team
