MN
Munyaradzi N

1 reviews | Active since Mar 2017

08 Jun 2017, 21:19

Contract Cancellation

<p>I cancelled my contract and the last last day of the contract was the end of May. But i was debited again this month. Fortunately there was no money in the account at the time but i suffered a. R150 returnd debit fee from my bank. As i cannot call anyone or email someone directly it is very convinient for you to kjeep debiting my account. Please can you resolve this i do not want another debit on my account again. doing so is theft . Read the CPA on this please</p>

0
Replies (2)
Viva Gym
Viva Gym's reply09 Jun 2017, 09:52
Official

Hi Munyaradzi

Unfortunately, there is no record of your membership being cancelled. If you did this online, please send us the automated response you would have received so that we can look into the matter. In the meantime, we have cancelled your membership with immediate effect.

We will send you an email as well so that you can communicate further.

Kind regards

Viva Gym Team

MN
Munyaradzi N's update09 Jun 2017, 10:05
Reviewer Update

This is the problem. no direct email. how do i send it. Now i have to share personal infomation on a public platform

Do not Reply ********** />May 3



to me






Hi Munyaradzi Nkomo

Your MONTH TO MONTH MEMBERSHIP with Viva Gym Fourways has been successfully cancelled effective from 31 May 2017. You can still access the gym until the end of this month.

We hope that you will consider joining us again in the future!


Fittest regards,

Viva Gym Team

PLEASE NOTE: This email inbox is NOT monitored. Please DO NOT REPLY to this email as we will not get it.