Complaint: Emailed cancellation
<p>I emailed cancellation in July and stopped debit order, alas you will debit order my account end of August. I cancelled for a reason. I emailed because I work in an environment where I cannot make personal phone calls. I find your customer service shocking and now understand why your prices are less compared to other gyms. Please refund my bank account ASAP!</p>
Hi Tracy
We have rep**** to your post here via email and wait to hear from you.
Unfortunately, we never received any email notification that you wished to cancel your membership and this post was the first we had heard of it.
Kind regards,
Viva Gym SA
Hi Tracy
We have rep**** to your post here via email and wait to hear from you.
Unfortunately, we never received any email notification that you wished to cancel your membership and this post was the first we had heard of it.
Kind regards,
Viva Gym SA