Bad Attitude

<p>Good morning Lesley</p> <p>Trust this email finds you well.</p> <p>I have been keeping quiet about Lexi Brumilda Van Niekerk attitude and now it came to a point where I cannot handle it at all.</p> <p>1st time I was early at Viva Gym Fourways and she walked past me and as I walked in she told me not to come in because it is still 2 minutes to 5 I kept quiet because I could see there are people inside the gym already why am I not allowed to come in and where are her MANNERS, first of all, she didn’t greet that simple means she doesn’t have to speak to me hence I kept quiet and not responded to her.</p> <p>2nd time it was last week on Saturday I used the gym’s hair dryer as we all know that there will be smoke coming out when one blow dries her hair it did and the alarm went off she walked in as she walked into the change rooms she asked “WHAT ARE YOU BURNING” you greet people then speak to them like adults not like small kids that you will later smack them for burning things,,, everyone was shocked because I’ve decided to keep quiet once again.</p> <p>3rd time Today, she opened the door for someone who called from the other side of the door as far as I know she is not allowed to do so unless then the rules applies to certain people which she likes I had the same problem with the finger and I was told to go to the front desk and sort that problem out.</p> <p>4th time Today I greeted her then asked her for a skipping rope she said they are not available and I asked her if she can double check for it because I know see one person using the skipping rope she started shouting at me I started pointing her telling her to stop shouting at me I am not deaf and I am not a child she told me to not point fingers at her and went on for few minutes do we have to be treated like this at Viva Gym because she mentioned to me that even if I complain to Ben(I left a message for Ben still waiting for his call) she doesn’t care even if I complain to the head office in Cape town nothing will be done…meaning I am wasting my time to complain</p> <p>Please send her for customer care if you have to because she doesn’t have manners before you speak to any customer you first greet the customer and put a smile on your face, not the long face.</p>