Vitalio SA is a ****

Husband bought something through them. Received it. Does not work and have been trying to get a refund with their 30 day money back guarantee. I believe these are ****mers. The e-mails he has received are in poor English. Talking about tracking the parcel etc, and coming with alternatives to a refund. Like gifting it to someone. This is absolutely disgusting. People spend their hard earned money and you have people ****ming them. Cannot get hold of anyone. Just makes my blood boil!!!! Please beware of this company on facebook. Please do not buy from them.